How to recover your trapped Bitcoin Cash from other wallets

So much has gone down in the last two weeks. The bitcoin chain split is by now old news, but there are still a lot of unanswered questions about Bitcoin Cash (BCC), the cryptocurrency born from the hard fork on August 1.

If you owned bitcoin before the hard fork, then you owned the same amount of Bitcoin Cash in your wallet at the time of the fork. But not all wallets are created equal—if your wallet did not support Bitcoin Cash, you were pretty much trapped while the market was moving past you. Until now!

We are happy to announce that as of August 16, 2017, offers a secure tool to extract Bitcoin Cash from other wallets.

How to recover Bitcoin Cash from your other wallets

If you are a wallet owner, you most likely don’t have to do anything, since you already have a BCC wallet. If you were using wallets compatible with this tool (such as or mycelium), you can follow the steps below to recover your BCC into your wallet.

Example: Extract BCC from your wallet

  1. Log in or sign up at to access our Bitcoin Cash wallet on your desktop’s browser.
  2. Click on “Settings.” Under the “Tools” section, you’ll find a tool to let you “Import External Wallet.”

3. Enter your other wallet’s recovery phrase in the pop-up window.

For, this is a 12-word recovery phrase on a PDF, which you should have received when making your account. (If you do not find it, go to Settings → Security in your wallet and click “Backup Phrase.”)

4. Hit “Next.” The tool will now search for positive balances in your wallet.

5. If you have Bitcoin Cash in your wallet, click “Send,” and you are all set! Your Bitcoin Cash will instantly appear in your Bitcoin Cash wallet.

Note: This will not affect your bitcoin balance in your wallet. If you prefer, however, you can also import your bitcoin with the above functionality. Simply log in to our bitcoin wallet at and repeat the process.

Why use’s recovery tool?

Stay in control

By importing your Bitcoin Cash to’s Bitcoin Cash wallet, you will get complete control over your funds. This means that you will be able to send, receive, and store Bitcoin Cash without any third party being able to access your funds. You can transact your Bitcoin Cash in a simple and secure manner.

Do it securely

Recovering Bitcoin Cash from a bitcoin wallet in a do-it-yourself manner can be a risky process that requires serious expertise. That’s why we have developed this designated recovery tool, to make the process easy and seamless for everyone. is committed to serving our users by continuing to deliver the best technology platform for bitcoin and Bitcoin Cash.

Get started with your Bitcoin Cash wallet:

If you have any questions or feedback, please send us an email to